Tag Archive for: City of Placentia

Placentia’s Independent Fire Dept Saves Millions and Improves Service

On July 1, 2020, the City of Placentia formally terminated its contract with the Orange County Fire Authority, where the average operations employee in 2018 collected pay and benefits in excess of $241,000. Seeking to create a new model that reduced these unaffordable levels of pay and benefits, as well as made more efficient use of personnel, and despite bitter opposition from the firefighters union, the City Council spent the year prior to July 2020 designing and building an independent fire department.

With over three months of operations now behind them, it is possible to review early results of Placentia’s experiment. According to the city’s “final quarterly update” on Placentia’s Fire and EMS Services, released on October 20th, in their first three months of operation, the new independent fire department serviced 40 percent more daily calls than the prior year with OCFA, reduced local response times by over 3 minutes when compared to OCFA, and reduced the need for mutual aid from neighboring cities by 85 percent.

One of the ways Placentia accomplished this was by using ambulances and paramedic squad units to respond to medical emergencies instead of 55,000 pound fire trucks. To further reduce response times, the city also invested in emergency vehicle traffic signal preemption devices through major intersections. To reduce costs, in addition to relying on ambulances for strictly medical calls, the city contracted with part-time firefighters and fully trained reserve volunteers instead of paying overtime to fill absences and vacancies. The city also replaced the firefighters CalPERS pensions with a 401K plan.

In response, neighboring agencies in Orange County have resisted Placentia’s innovations by not signing automatic mutual aid agreements, an arrangement that is the standard method whereby fire departments with adjacent jurisdictions assist each other. Not only does this allow more firefighting resources to be quickly applied to fires too big for one small department to handle, but more commonly it is the way that the nearest station responds to emergencies regardless of jurisdictional boundaries.

A troubling complication relating to these automatic mutual aid agreements is that even in the case of Fullerton, which did eventually enter into an agreement with Placentia, Fullerton’s fire department is not making full use of the agreement. Reached for comment via email, Placentia’s city manager, Damien Arrula, offered considerable detail on this situation. The next four paragraphs constitute his lengthy response, which merits publishing in its entirety:

“While we have successfully entered into an auto/mutual aid agreement with Fullerton, it doesn’t appear that that agreement is being utilized by the Fullerton Fire Department to its fullest intent. In other words, Placentia’s Fire Department is not being called to assist the residents of Fullerton when we are clearly identified as being closer and available to assist or wherein there’s a need for extra support. In the spirit of the modern fire service, which is known as ‘calls without borders,’ we are supposed to assist residents with the closest available unit with the fastest available response time, regardless of whether they are in Fullerton, Brea, Yorba Linda or Anaheim. This is the system being used throughout Orange County and the nation, and yet it’s not being used locally, to the detriment of the public we took an oath to protect.

What makes this more egregious is that several Chiefs have referred to Placentia as a ‘black hole’ from an operational standpoint. Which translates to ‘don’t call Placentia unless you absolutely have to because we (and our fire unions) don’t like their model.’ This is disturbing behavior from a Command Officer or anyone that is in the business of the fire service.

In OCFA’s case, although their model relies heavily upon auto/mutual aid, OCFA has outright refused to contact Placentia Fire for auto/mutual aid calls. And when they have, they have cancelled those calls very quickly, meaning Placentia never goes into Yorba Linda to assist any more. This is despite the fact that our station on Valencia provided 85% all mutual aid calls between Placentia and Yorba Linda just one year ago to assist Yorba Linda residents. What this translates to is OCFA instead calling Anaheim, Brea and Fullerton for auto/mutual aid, which causes them to leave their cities exposed while they traverse Code 3 all the way through Placentia enroute to a call in Yorba Linda.

This ultimately and undoubtedly has resulted in longer response times by several minutes for the residents of Yorba Linda from just one year ago, all simply because of their refusal to contact us for assistance, nor the other agencies demanding of OCFA to use the system as was intended. When lack of oxygen to the brain for more than four minutes occurs, this can result in brain damage. So when we say minutes count, they do and when anyone, regardless of title, rank or authority plays games with people’s lives, they should be held accountable for such actions or reevaluate the oaths that they took as first responders in protecting people.”

Elected officials in neighboring cities should carefully consider what’s happened in Placentia. According to evidence gathered so far, they have saved money, they have improved service, and in response, neighboring fire departments have incurred increased costs and endangered lives as a consequence of their resistance to Placentia’s innovations. Given these successes, elected officials not only near Placentia but throughout California should carefully consider what’s happened in Placentia.

In evaluating how Placentia’s model might be emulated in other cities and counties in California, local elected officials should recognize there are two very distinct avenues of innovation. One involves exchanging defined benefit pensions for 401K plans, which is a significant source of savings. When Placentia took their firefighters out of CalPERS, the union controlled state legislature responded by passing AB 2967, which forbids agencies from exempting employees from CalPERS contracts. But that law does not take effect until January 2021, and it may be possible that CalPERS client agencies can preserve their rights to opt out of CalPERS in the future if, before December 31, 2020, they submit a notice to CalPERS that they intend at some point in the future to provide services using new classes of city employees.

The significance of this should not be understated, because it isn’t just fire departments that could be affected. The CalPERS system, along with most of California’s state and local government employee pension plans, continues to increase its required annual contributions from employers. But if these employers preserve their right to eventually reclassify city employees out of the CalPERS system, from firefighters to sanitation workers, there is a chance they could avoid being financially swamped in the future. On the other hand, statewide, systemic reforms to California’s public employee pensions is still a possibility. But meanwhile, local governments should have their attorneys investigate the fine print in AB 2967. Simply sending a letter to CalPERS by 12/31 might save millions in the future.

Regardless of whether or not cities and counties can get their pension costs under control, however, they must recognize the many additional innovations that saved money while improving the quality of service for Placentia’s new fire department. In a three part report published by the California Policy Center earlier this year (part one, part two, part three), Placentia’s many operational changes are described in more detail. To summarize two of the highlights, by using a contract ambulance service and by getting overtime costs under control with part-time and volunteer firefighters, Placentia has logged savings comparable to those savings realized by opting out of CalPERS.

In this time when government officials and vocal activists continually remind us all of the opportunity that the COVID-19 pandemic offers for a complete societal “reset,” it is interesting to wonder why such grand reset plans aren’t being extended to the rules and procedures and operational models that govern the public sector.

California’s firefighters, along with all public servants in California, are urged to look at innovations such as what Placentia has done, and recognize that these paradigm shifts are being attempted in the interests of all of California’s citizens, during difficult times. They should use their considerable political clout to offer mutual aid in support of this process.

This article originally appeared in the California Globe.

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Firefighting in Orange County – Part Three, Placentia’s War for Independence

On July 1, 2020, the City of Placentia’s new Fire and Life Safety Department commenced operations. As documented in the two previous installments of this report, this new and independent department replaced the more expensive services (part one) that had been provided by the Orange County Fire Authority (OCFA), and the savings to the small city (part two) are estimated to be over $2.0 million per year.

How Placentia declared independence from OCFA cannot be described by merely summarizing the process followed by the local elected officials, although that is an essential part of the story. The full accounting of their experience has to include their interactions with one of the most powerful public sector unions in Southern California, Local 3631, the union representing the firefighters of OCFA.

During interviews with local elected officials in Placentia and neighboring cities, city employees, and consultants involved in the effort to create the new department, the power of Local 3631 came up repeatedly. How this union used its influence is a story that cannot be ignored in any accurate account of what it took for Placentia to break free of OCFA.

The Timeline to Independence

Back in 2016, faced with a structural budget deficit that had defied previous attempts to remedy, Placentia’s city council formed a “citizens fiscal sustainability task force.” The goal of this committee was to come up with suggestions to make the city financially sustainable over the next few decades. They came back with a handful of suggestions that would make a difference. One of these suggestions was to review the city’s contract with OCFA.

After much discussion, in 2018 the city gave OCFA the required two year notice that they intended to terminate their contract. If they didn’t serve notice in 2018, the contract would have automatically renewed in 2020 for another ten years, and the city would have no option but to continue purchasing services from OCFA until 2030. The initial intention was not to leave OCFA, but to have that option so they could negotiate with OCFA and possibly investigate alternatives.

By the end of 2018, however, because negotiations with OCFA had not progressed, the city decided to put out an RFP to alternative fire service providers. They were hoping to hear from neighboring cities that had independent fire departments to see if any of them would bid to extend their services into Placentia. But they didn’t get any responses they considered viable.

According to data provided by the City of Placentia to the California State Controller, the average OCFA full-time firefighter in 2018 earned pay and benefits of $241,230, not including the cost of paying down their pension liability, or the costs to pre-fund their retirement health insurance. Meanwhile, according to the U.S. Census Bureau, the median household income in Placentia in 2018 was $89,690, barely more than one-third as much.

With mounting costs and no apparent progress either in negotiations with OCFA nor in response to their RFP’s from the surrounding cities, in early 2019 the City of Placentia put together a panel of experts and spent the spring exploring all their options, including forming a new and independent fire department. On June 4, 2019, the city council made the final decision to form their own department.

With July 1, 2020 as their termination date, Placentia had one year to put together a fire department that was ready to replace OCFA’s services. They hired a team of retired fire chiefs and fire professionals to guide them through the process. They made sure to include experts who were familiar with the operating model they were putting together. There was a lot of work to do.

Over the next several months the city purchased the equipment the new department would require, a job that included lining up financing for these acquisitions. The city already owned the fire stations, which was a big help. The city then conducted a nationwide search for a fire chief, who in-turn began the process of hiring the battalion chiefs, who would in-turn hire the fire captains and the rest of the personnel. The city upgraded their dispatch team to handle police and fire, since previously the team would transfer fire calls to OCFA’s dispatchers. They also began to work on the protocols governing how the city would work with neighboring cities to coordinate emergency response.

What Placentia has done would take extraordinary effort even without special interest opposition. But the model they pioneered included several major changes. These included to supplement the full-time firefighters with trained volunteers as reserve firefighters, hire part-time firefighters to reduce overtime costs, reduce the categories of “other pay,” replace the defined benefit pension with a defined contribution 401A plan, and hire an outside contractor to provide ambulance services.

Taken together, according to officials speaking for the city, Placentia has created a fire and life safety department that offers more deployed trained personnel to respond to emergencies at far less cost. It is a model that, should it prove to be everything it claims to be, represents a fundamental change in how fire departments might operate. For whatever reason, however, what Placentia did attracted vehement opposition from the firefighters union.

The War for Independence

From the moment the union representing OCFA firefighters realized the City of Placentia was serious about forming their own fire department, they began to use their influence in opposition. The three city council members who formed the pro-independence voting majority on June 4, 2019, were by a union member afterwards that they “would never get elected to another office again as long as I’m living and breathing.”

Union members showed up at council meetings from then on to voice their opposition to the steps the city council was taking, as described, to implement their plan for independence. They yelled at the city council and city staff, in some cases “accidentally” bumping into them in crowded meetings. There were occasions when the mayor had to have a police escort from the council meetings back to her home because of fears for her personal safety.

At one point the union leaders asked for private meetings with each of the members of the city council, and asked what it would take for Placentia to renew its contract with OCFA. This didn’t take place however until Placentia had already made the decision to terminate the contract and was well into the process of starting up their own department. But how these union officials characterized their abilities is revealing.

The appropriate presumption in contracts between government agencies is that the head of the agency, in this case the OCFA fire chief or deputy fire chief, subject to the oversight of the elected board, are the parties making requests or concessions in a negotiation. But these union leaders said – and this was confirmed in interviews with multiple sources – “it doesn’t matter what the chief or the board wants, we can get you whatever you want.”

One example of the union’s reach concerned Placentia’s relationship with CalPERS. While Placentia planned to offer 401A defined contribution plans to their new firefighters, they had a legacy contract with CalPERS left over from nearly 40 years ago. This was because before Placentia used OCFA to perform fire services, they had their own fire department which had a retirement plan through CalPERS. Some of those firefighters were still alive and collecting CalPERS benefits, so Placentia, going through all the proper channels, made arrangements to exit CalPERS by paying the required buyout amount. But not so fast.

When the unions found out that CalPERS was going to let Placentia out of their contract, they contacted CalPERS at the highest levels and objected. All of a sudden the process slowed and it became uncertain whether Placentia would be allowed to exit. City officials believe that if they had not already nearly completed the process, and had their actions been legally vetted by their own attorneys as well as inside counsel at CalPERS, they would not have gotten out. In one of the final meetings, CalPERS officials told representatives from the firefighters union that “they would work on legislation to close this loophole.”

They weren’t kidding. Legislation is already moving through the state legislature to prohibit any public agency from establishing a fire department not covered by California’s Public Employees’ Retirement System.

Another troubling indication of just how much clout the unions were able to bring to bear on Placentia involves the neighboring fire agencies. Typically fire departments have “automatic aid” agreements whereby, basically, the nearest units to an emergency situation are the ones who are dispatched, regardless of which agency operates the units. This means that there are frequent cases where, for example, a unit from Fullerton will handle a call within Placentia’s city limits, and visa versa. But the unions didn’t want these neighboring cities to approve automatic aid agreements.

Claiming that Placentia’s new fire department is not properly equipped or adequately staffed, these unions pressured the chiefs and city council members in neighboring cities to only agree to so-called “mutual aid” agreements, in which a layer of approval is required prior to sending a unit across jurisdictional boundaries. This practice can add to response time, endangering people in distress.

As discussed in part two of this report, at the least, it is debatable as to whether Placentia’s fire department is not as well equipped to handle all sorts of emergencies as their neighbors. In fact there is a strong case that their fire and life safety department is more capable than the neighboring fire departments. But the union’s objections are unrelenting, as exemplified in this video they released on June 4, entitled “Placentia at risk.”

The result of the union campaign against automatic aid agreements is that so far, only one city, Fullerton, has approved an automatic aid agreement, and it does not appear likely that any of the other cities will do so. Even in the case of a tiny unincorporated area surrounded by Placentia, and within less than half-a-mile of one of its fire stations, it required a vote of the Orange County Supervisors to ensure that at the least, this small enclave received automatic aid from Placentia’s new fire department.

Political retaliation by the unions is expected to take the form of political spending to defeat the reelection campaigns of the three councilmembers who voted for independence, Rhonda Shader, Ward Smith, and Craig Green. But it won’t end there. It is reported that the union plans to circulate petitions to local voters to repeal Measure U, approved in November 2018 to increase sales taxes by 1 percent. Why on earth would a public sector union oppose a new tax?

The answer to that is only partially to, as it is reported one union official said “make sure that Placentia and every other city knows what happens when you leave OCFA.” But another motivation could be the design of Measure U, which makes so much sense that perhaps even a conservative could get behind it. The use of funds raised by Measure U must, in perpetuity, be allocated as follows: 50 percent for infrastructure, 20 percent to build up reserves, 10 percent to pay down the pension liability and retirement insurance liability, and only 20 percent for staff compensation.

But the revenue raised by Measure U is the flip side of the decision by Placentia to manage costs. The structural deficits they faced four years ago are now being managed. What the city council did, not only with respect to creating their new fire department, but also in terms of how they’re using the additional tax revenue they collect, reflects a rare recognition of reality combined with an unusual display of courage, and a balanced approach to fiscal management.

Local elected officials who study Placentia’s struggle to achieve financial good health need to understand that knowing what to do is less than half the battle. They must also be prepared to fight a war with public sector unions that wield extreme power and are prepared to fight reforms that threaten their interests with every tool they can muster.

These unions, on the other hand, especially those representing perhaps our most revered public servants of all, firefighters, might reconsider just how far they’re willing to go in opposition, when perhaps some of these new approaches are a vital part of what it’s going to take for all public agencies to make it through the times to come.

This article originally appeared on the website California Globe.

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